Product: Usbi Customer Care Clear all filters (0 of 5 reviews match)
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This company USBI called my home in December. I answered the phone, and that was my first mistake. The woman on the other end of the phone said that she was with USBI, from Peak Communications, and that Century Link was merging with USBI, and I had NO CHOICE but to...
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1.0
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Usbi Customer Care
#1189668
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We received a bill today dated 2/5/18, saying we owe them a previous balance, yet it took me 3 calls to 888-409-8944 and "Jennifer & another scammer" to get a breakdown of the amount they want me to pay and they claim a bill was sent last month dated 1/4/18, yet they...
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1.0
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Usbi Customer Care
#1186553
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Usbi Customer Care Review

Called their HQ to cancel. Message said wait time 30-60 mins or leave phone # and someone will get back to me within 24-72 hrs. Obviously a stall tactic to hope you just give up and continue paying for their "service". What a scam. Does the FCC know about these theives?
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Usbi Customer Care
#1001114
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Called Centurylink to cancel their service a month in advance and got a different phone and internet service.I got a bill the following month and payed it. Okay they reassured me it was the last bill. Another month passes by and I get another bill? I call and ask wtf...
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Anonymous
Anonymous

I have had the same thing happen, However I have told centurylink that I am refusing to pay until this is credited. I am so pissed at this company.

1.0
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Usbi Customer Care
I didn't like
  • Customer service agents
  • Customer service
  • Service
#838006
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Found billing from USBI, called and they played a recording from one of my employees agreeing to this change in service. They even had said employees personal information. The recording was bogus, a complete fabrication. This company needs to be put down. They have...
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Kingsville, Texas
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Usbi Customer Care
#835865
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