Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraud Bill

We received a bill today dated 2/5/18, saying we owe them a previous balance, yet it took me 3 calls to 888-409-**** and "Jennifer & another scammer" to get a breakdown of the amount they want me to pay and they claim a bill was sent last month dated 1/4/18, yet they cannot provide me with a copy of it and there is nothing on their website showing a breakdown either! I will not pay this and Monday morning this will be reported to the State of PA Attorney General, the PUC, State & Federal Politicians, Verizon and the 4 television stations (ABC, CBS, FOX and NBC) for further investigation!
View full review
#1186553 Review #1186553 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
The bill justified as I believe it is a SCAM!!!!!!!!!!!!!!!!!!!!!!

Just showed up one day

went to pay my phone bill and there is an additional provider charging me for long distance service. Called the number on the bill and found out that the number belongs to USBI. So who are these people, how can they just show up on my bill? I was never informed of this by my primary phone carrier, did I get hacked? is this a scam? what's going on? Current phone provider is of little help and will "get back with you", still waiting for them to reply. Not much luck with internet phone chat, had to wait 32 minutes to hear the same thing I don't see paying for the same service twice, don't understand how the primary carrier let this happen
View full review
1 comment

They did it to me also

#1207362 Review #1207362 is a subjective opinion of poster.
Reason of review
Problems with payment

USBI Lied!