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I fell for their scam! They called and said that they *worked* with my carrier, Century Link. But as soon as I got my first bill, I realized Century Link had cancelled my loyalty agreement which saved me $35 a month. I immediately called Century Link in Sept. and...
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I didn't like
  • Service was discontinued yet billing continued
#751202
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My business line was suddenly being ADDITIONALLY billed by USBI. I was already paying Century Link long distance. My business line somehow had changes authorized by a COMPLETELY separate/independent business. I am now cleaning up the mess and have requested Century...
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#751063
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these guys poached me from my long distance carrier with out my authorization I want their phone number I want to chew *** !!!!I know this is illegal as all ***. where are they located we have a right to know. When they called I said NO!! to them what gives them the...
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#739251
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Received a call from USBI pretending to be a AT@t rep. They told me At@t no longer had their own long distance. They told me that my bill would not change and would not cost any more money. Not knowing, I switched and received a huge bill the next month. I immediately...
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1.0
#735602
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USBI became our long distance carrier, without our consent, and started charging us $100 or so more a month. I was on autopay to At&T and did not notice at first. When I did, I asked At&T to switch us back and asked USBI for a refund. They both said yes, but...
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Fort Bragg, California
#732843
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I was able to get hold of someone from 1-888-478-8724 because I would like to ask something about my phone service. The girl (I used girl instead of lady because she did not act lady-like) named : "KATRINA" was very very rude. From the moment she picked-up my call to...
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I didn't like
  • Customer service-katrina
#708986
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I received a call at home and usually I don't answer but I did there was a person saying that they had a package for me and I would be receiving the package by 4:00 p.m that day. the person was somewhat rude and starting asking me for personal information such a my...
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#708419
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Somehow, the same thing happened to me. However, the call was in Spanish for my husband. According to the person, the post office had a package for him but he had to go and pick it up. I know that if a package is not deliverable, the mail person leaves a receipt for...
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#684804
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Have been with AT&T for 30+ years. Negotiated lower monthly billing. USBI contacted the elderly business owner and had him switch to their long distance service but we never were able to make long distance calls even though were were billed for the service. Tried...
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1.0
I didn't like
  • Service was discontinued yet billing continued
#678881
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I don't know how this company got my info but definitely I did not enroll to any long distance because I don't make phone calls. Remove me from your scam list. I am being billed for something I did not authorize. I am the only authorize user and nobody else. It is my...
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1.0
I didn't like
  • Customer service brian
#677337
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