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Called Centurylink to cancel their service a month in advance and got a different phone and internet service. I got a bill the following month and payed it. Okay they reassured me it was the last bill. Another month passes by and I get another bill? I call and ask wtf...
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Anonymous
Anonymous

I have had the same thing happen, However I have told centurylink that I am refusing to pay until this is credited. I am so pissed at this company.

1.0
I didn't like
  • Customer service
  • Customer service agents
  • Service
#838006
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4-25-16 I received a bill from ATT and began to review as part of my job as Bookkeeper. Our bill was about $200 more for the past 3 months. Found billing from USBI, called and they played a recording from one of my employees agreeing to this change in service. They...
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Kingsville, Texas
#835865
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I HAD BEEN BILLED BY USBI SINCE SEPT. 2015 A TOTAL OF $62.86. WHEN I CALLED MY PHONE COMPANY ABOUT THIS BUSINESS THEY GAVE ME THE PHONE NUMBER FOR USBI. I DID GO ON THE INTERNET AND LOOK THEM UP, WANT A SCAM. WHEN I CALLED SHE SAID THEY WOULD CALL ME BACK TODAY...
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Fremont, North Carolina
I didn't like
  • Any part of this business
#828959
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TALK ABOUT SLEAZY BUSINESS PRACTICES. SOMEHOW MY LONG DISTANCE GOT SWITCHED OVER TO THEM. I DID NOT AUTHORIZE THEM TO DO THIS AND NOW CHARGES OF ALMOST 300.00 HAVE ACCRUED. THIS KIND OF PRACTICE IS APPALLING AND THE COMPANY SHOULD BE SHUT DOWN. RUN AWAY SCREAMING!...
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1.0
I didn't like
  • Misleading
#819890
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Usbi Billing Department Review

Worst experience ever!! How is it possible??? they force to pay money for their service we were unaware of, the agents and management stuff are talking in a viperous tone!! They are basically stealing money!!!! Shame on you!!!
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Website
#805694
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I just found the charges been put on AT&T bill for the past 4 or more years by USBI for long distance service that was never used. AT&T was billing mme and additional $33.95 per month for long distance as well?? It looks like AT&T si washing their hands from this...
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#793045
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Other Product Review

Ya estoy cansada de esta propaganda Siempre *** lo mismo ya no quiero que llamen si les digo que es no y esa Karol dormida que trabajo es eso asi es facil cobral y cojer a las gente de PEN_ _ _ _.pero conmigo no.Porfavor no quiero que llamen por que voy a demandarlos.
5.0
Details
Exchange, Refund and Cancellation Policy
West Little River, Florida
#778018
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I will not have your service and I will be stopping this service, how can you just take over someones billing? I didn't approve this and will not except this. PISSED off and not taking it. *** YOUR SERVICE FOR EVER AND I HOPE YOU EAT *** AND DIE< I CANT SEE HOW YOU...
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1.0
#757160
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I fell for their scam! They called and said that they *worked* with my carrier, Century Link. But as soon as I got my first bill, I realized Century Link had cancelled my loyalty agreement which saved me $35 a month. I immediately called Century Link in Sept. and...
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I didn't like
  • Service was discontinued yet billing continued
#751202
Reply to reviews
My business line was suddenly being ADDITIONALLY billed by USBI. I was already paying Century Link long distance. My business line somehow had changes authorized by a COMPLETELY separate/independent business. I am now cleaning up the mess and have requested Century...
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#751063
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